Return Policy

Because Nunona products are made with fresh, real whole-food ingredients and are perishable, we are unable to accept product returns.

We want you to feel confident ordering from Nunona. If you have a question or concern about your order, please contact our team at hello@nunonalife.com. We’re here to help.

Order, Shipping & Quality Issues

Please inspect your order upon delivery. If your order arrives damaged, incorrect, incomplete, or in poor condition, please contact us within 7 days of delivery at hello@nunonalife.com.

To help us review the issue, please include:

• Your order number
• A brief description of the issue
• Photos of the product, packaging, and shipping box, when applicable

After reviewing the issue, we may provide a replacement, store credit, or refund to the original payment method, as appropriate.

Allergies & Ingredient Concerns

We encourage customers to review the full ingredient list before ordering, particularly if they have food allergies, sensitivities, or dietary restrictions.

If you have a question or concern about ingredients or your experience with a Nunona product, please contact hello@nunonalife.com with your order number. Our team will be happy to help.

Natural Product Variation

Mama Bites are made with real, organic whole-food ingredients. Natural variations in color, shape, and texture, as well as occasional seed fragments, may occur despite careful sourcing and production. These are normal characteristics of whole-food ingredients and are not considered product defects.

Taste, Texture & Individual Preferences

We understand that tastes, food aversions, nausea, and individual tolerances can vary, especially during pregnancy and postpartum.

Because Mama Bites are perishable food products, we are unable to offer returns, replacements, or refunds for personal taste or texture preferences, food aversions, nausea, or individual dietary tolerances or preferences.

Products that have been opened, consumed, or partially consumed are also not eligible for a return, replacement, or refund unless there is a verified order, shipping, or product-quality issue.

Subscription Orders

You may manage, skip, pause, or cancel your subscription through your account before your next order is processed.

Once a subscription order has been processed or shipped, it cannot be canceled or returned except in the event of a qualifying order, shipping, or product-quality issue described above.

Non-Returnable Items

The following are not eligible for return, replacement, or refund except where there is a qualifying order, shipping, or product-quality issue:

• One-time purchases based solely on taste, texture, food aversion, nausea, or personal preference
• Subscription orders that have already been processed or shipped
• Sale items
• Gift cards

Contact Us

For help with an order, email hello@nunonalife.com with your order number. We’ll review your request and respond as soon as possible.