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Subscription FAQ

Try Now & Schedule for Due Date Delivery!
Have you tried Mama Balls and want to perfectly time your subscription for babies' arrival? It's simple!

- Place your first subscription order
- You will receive an email with a link to manage your subscription account
- Once in your account select 'Delivery Schedule' 
- For your next upcoming order, select your preferred order date as your due-date (this is the date your order will be placed, please allow time for delivery
- You will receive the order you placed at checkout and then all upcoming orders after the first can be scheduled for your due-date
- Deliveries are automatically scheduled for every week
- Cancel at any time!
Enjoy!

Change my Subscription Flavor
Want to try a different weekly flavor? 

- Login to your subscription account
- Once in your account select 'Subscriptions' 
- Click ‘Add Product’ and select your new weekly flavour 
-In 'Upcoming Orders,' skip the product that you do not want for the week
-You're all set!

Edit My Delivery Schedule or Address
Not going to be home? You can edit your delivery address to a new location so that you never have to miss a week!

- Login to your subscription account
- Once in your account select the subscription that you would like to edit
-Select 'Next order'
-Click your name and address to edit your shipping address to your preferred delivery location
-Need to skip a week? Edit your delivery schedule by selecting ‘Skip’